Ballbusting online chatbot
Overstock, for one, has reportedly launched a chatbot named Mila to automate certain simple yet time-consuming processes when requesting for a sick leave.
The object of this paper is to cause just such a re-evaluation of the program about to be "explained". ELIZA's key method of operation (copied by chatbot designers ever since) involves the recognition of cue words or phrases in the input, and the output of corresponding pre-prepared or pre-programmed responses that can move the conversation forward in an apparently meaningful way (e.g. This is not strong AI, which would require sapience and logical reasoning abilities.
The process of building a chatbot can be divided into two main tasks: understanding the user's intent and producing the correct answer.
The first task involves understanding the user input.
Other large companies such as Lloyds Banking Group, Royal Bank of Scotland, Renault and Citroën are now using automated online assistants instead of call centres with humans to provide a first point of contact.
A Saa S chatbot business ecosystem has been steadily growing since the F8 Conference when Zuckerberg unveiled that Messenger would allow chatbots into the app..